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Frequently Asked Questions
Office and Telephone Hours
Office and Telephone Hours
Does Just Ducky offer telehealth/ remote appointment?
Does Just Ducky offer telehealth/ remote appointment?
Why should I sign up for the Client Portal
Why should I sign up for the Client Portal
Does Just Ducky take my insurance?
Does Just Ducky take my insurance?
When is payment expected?
When is payment expected?
Will I be charged for missed appointments?
Will I be charged for missed appointments?
Who do I contact if I have billing questions?
Who do I contact if I have billing questions?
Can I get appointment reminders?
Can I get appointment reminders?
Do you offer a sliding fee scale?
Do you offer a sliding fee scale?
What makes Just Ducky different?
What makes Just Ducky different?
Inclimate Weather Policy
Inclimate Weather Policy
At Just Ducky Behavioral Health our primary concern is the safety and well being of our clients and staff. In the event of inclement weather, we will follow the Anne Arundel County Schools Administrative Offices closures. If the administrative offices are closed, our office will be closed. If they have a delayed opening, we will delay our opening the same number of hours. A 2-hour delay would mean we will open at 10 AM.
If we are unable to open the office due to inclimate weather we will offer telehealth visits through the Valant/ MYIO portal, our back-up system Doxy or by phone (depending on your insurance).
If you are unsure of the status of an appointment, please call the office.
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